{"id":4005,"date":"2021-05-06T00:21:58","date_gmt":"2021-05-05T22:21:58","guid":{"rendered":"https:\/\/shop.thetford-europe.com\/faq\/"},"modified":"2021-05-31T14:23:53","modified_gmt":"2021-05-31T12:23:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/shop.thetford-europe.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<style>.ewd-ufaq-faq-categories {\r\n    display: none;\r\n}<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs- ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/fr\/wp-json\/wp\/v2\/pages\/4005' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div id='ewd-ufaq-faq-category-commande' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open Commande\">\n\t\t\tCommande\t\t\t <span>(3)<\/span>\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-3981-V2vsrP0s5F' data-post_id='3981'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tPuis-je modifier ma commande\u202f?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/shop.thetford-europe.com\/fr\/ufaq\/payer-avec-paypal\/?include_category=commande\">Commande<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Malheureusement, non. Pour prot\u00e9ger vos donn\u00e9es, les commandes ne peuvent plus \u00eatre modifi\u00e9es. Vouliez-vous commander plusieurs produits\u202f? Alors, passez simplement une nouvelle commande. Aucun probl\u00e8me\u202f!<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-3988-Fn9caDWk0q' data-post_id='3988'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tMa commande est-elle r\u00e9ussie\u202f? Je n&rsquo;ai re\u00e7u aucune confirmation.\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/shop.thetford-europe.com\/fr\/ufaq\/payer-avec-paypal\/?include_category=commande\">Commande<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Normalement vous devriez recevoir un email de confirmation d\u00e8s la commande pass\u00e9e. Toujours pas d&#8217;email dans les 4 heures suivant la commande\u202f? Il peut y avoir plusieurs raisons \u00e0 cela :<\/p>\n\n<ul class=\"wp-block-list\"><li>La confirmation s&rsquo;est retrouv\u00e9e dans votre dossier \u00ab courrier ind\u00e9sirable \u00bb.<\/li><li>Votre adresse email n&rsquo;a pas \u00e9t\u00e9 saisie correctement. Il n&rsquo;y a pas de quoi s&rsquo;inqui\u00e9ter. La commande sera tout de m\u00eame trait\u00e9e, mais vous ne recevrez pas de mises \u00e0 jour.<\/li><li>Votre paiement n&rsquo;a pas \u00e9t\u00e9 trait\u00e9e imm\u00e9diatement. Cela peut \u00eatre d\u00fb au mode de paiement que vous avez s\u00e9lectionn\u00e9, le traitement peut prendre un jour ouvrable ou plus. La commande suivra son cours une fois le paiement re\u00e7u. \u00c0 ce stade, vous recevrez une confirmation de notre part.<\/li><li>Le partenaire de paiement accuse du retard. Dans ce cas, la confirmation sera envoy\u00e9e d\u00e8s que votre commande aura \u00e9t\u00e9 confirm\u00e9e.<\/li><\/ul>\n<p>Vous pensez qu&rsquo;il y a un autre souci\u202f? Si vous avez le moindre doute, veuillez nous en avertir via le formulaire de contact.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-3991-yJh0Q9BG7C' data-post_id='3991'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tPuis-je passer commande sans avoir de compte\u202f?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/shop.thetford-europe.com\/fr\/ufaq\/payer-avec-paypal\/?include_category=commande\">Commande<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Rien ne vous en emp\u00eache. Mais commander \u00e0 partir d&rsquo;un compte est nettement plus pratique. Cela permet d&rsquo;avoir toujours acc\u00e8s aux d\u00e9tails de la commande (y compris le suivi) et de faire une demande de retour plus facilement. Tout votre historique de commande est enregistr\u00e9. Si vous n&rsquo;avez pas encore de compte, vous pouvez en cr\u00e9er un au moment de passer commande. <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-paiements' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open Paiements\">\n\t\t\tPaiements\t\t\t <span>(1)<\/span>\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-3996-JQVwZB8xAE' data-post_id='3996'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tPayer avec PayPal\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\t<a href=\"https:\/\/shop.thetford-europe.com\/fr\/ufaq\/payer-avec-paypal\/?include_category=paiements\">Paiements<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Vous pouvez payer de mani\u00e8re s\u00e9curis\u00e9e en utilisant votre compte PayPal. S\u00e9lectionner le moyen de paiement \u00ab\u00a0PayPal\u00a0\u00bb lorsque vous effectuez votre achat. La prochaine \u00e9tape vous am\u00e8nera vers le site Internet s\u00e9curis\u00e9 de PayPal. Vous pourrez y confirmer votre paiement. Suite \u00e0 la confirmation, vous recevrez une autorisation pour proc\u00e9der imm\u00e9diatement au paiement. Le montant sera d\u00e9bit\u00e9 de votre compte PayPal.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A Payer avec PayPal Category: Paiements Vous pouvez payer de mani\u00e8re s\u00e9curis\u00e9e en utilisant votre compte PayPal. S\u00e9lectionner le moyen<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4005","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Thetford<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.thetford-europe.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Thetford\" \/>\n<meta property=\"og:description\" content=\"A Payer avec PayPal Category: Paiements Vous pouvez payer de mani\u00e8re s\u00e9curis\u00e9e en utilisant votre compte PayPal. S\u00e9lectionner le moyen\" \/>\n<meta property=\"og:url\" content=\"https:\/\/shop.thetford-europe.com\/fr\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Thetford\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/thetfordbv\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-31T12:23:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/shop.thetford-europe.com\/wp-content\/uploads\/2021\/05\/Thetford_iNDUS_all-modules-incl-app-250x250-category-list-image.png\" \/>\n\t<meta property=\"og:image:width\" content=\"250\" \/>\n\t<meta property=\"og:image:height\" content=\"250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/faq\\\/\",\"url\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/faq\\\/\",\"name\":\"FAQ - Thetford\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/#website\"},\"datePublished\":\"2021-05-05T22:21:58+00:00\",\"dateModified\":\"2021-05-31T12:23:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/\",\"name\":\"Thetford\",\"description\":\"Carefree, wherever you go!\",\"publisher\":{\"@id\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/#organization\",\"name\":\"Thetford BV\",\"url\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/shop.thetford-europe.com\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/logo.svg\",\"contentUrl\":\"https:\\\/\\\/shop.thetford-europe.com\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/logo.svg\",\"width\":633,\"height\":100,\"caption\":\"Thetford BV\"},\"image\":{\"@id\":\"https:\\\/\\\/shop.thetford-europe.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/thetfordbv\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/thetford\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/ThetfordEurope\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Thetford","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/shop.thetford-europe.com\/fr\/faq\/","og_locale":"fr_FR","og_type":"article","og_title":"FAQ - Thetford","og_description":"A Payer avec PayPal Category: Paiements Vous pouvez payer de mani\u00e8re s\u00e9curis\u00e9e en utilisant votre compte PayPal. 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